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Become a Volunteer

Open Volunteer Spots: Unlimited

About this Volunteering Opportunity

People will choose to volunteer for TellMasa for a variety of reasons. Some have been personally affected by crime, for others it offers the chance to give something back to the community and make a difference to the people around them.

  • Educating the community, will show that enough is enough. It’s time for action and move forward.
  • Through volunteering, you will help to give a voice to people who don’t feel able to speak up/ those who are vulnerable.
  • Volunteers are active across all communities, using their personal networks and building new relationships to promote our portal to the people who need them the most.
  • Many people with a learning disability are a victim of crime or hate crime and need somebody to speak up for them and take their side.
  • You do not need any experience or qualifications. However, we are looking for people who are reliable, non-judgemental and have effective listening skills.
  • You must be able to take instruction and adhere to our Confidential and Equal Opportunity Policies.

This is vitally important for so many people who do not feel able to talk with the police directly, for often very personal reasons.  Together, we can all be safer from crime.

Duties and Responsibilities as a Volunteer:

  •  Community to recognise who is Tell Masa contact for site Name and number.
  • If victim comes to site to report in person to ensure you have a safe space and privacy.
  • Ability to understand people’s needs from a diverse range of backgrounds.
  • Excellent communication and listening skills.  
  • Due to Safeguarding Regulations, recommended to have either 2 authorised members (I.E. Tell Masa volunteer and committee member or Victim with another person with them).
  • Start with reminding all reporting of Hate Crime is serious, and ensure all relevant facts are reported.
  • Explain the report is not held anywhere but goes direct to Police, who may contact them for further information.
  • Clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach.
  • Understand when it is necessary to direct victim to Police or hospital if necessary.
  • Time and commitment as a volunteer, is only dependant on what is happening and occurring in your community catchment area. 


To ensure you understand Hate Crime, the impacts and how best to protect your community.

We may request you to attend free online courses scheduled throughout the year from a well known charity. 

For further information please email: info@tellmasa.org

Express Interest in Volunteering

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